Legal
Return & Refund Policy
Last updated: April 2025
We stand behind every piece we sell. Our 100-day return policy is one of the most generous in the industry.
100-Day Return Window
You may return any non-customised item within 100 days of delivery for a full refund or exchange — no questions asked.
Eligible Items
- ✦Unworn items in original condition with all tags attached
- ✦Items accompanied by the original certificate and box
- ✦Standard catalogue products (not custom or bespoke orders)
- ✦Items purchased online or at an AMIORA store
Non-Returnable Items
- ✦Custom/bespoke designed pieces
- ✦Engraved items
- ✦Items damaged due to misuse or accidents
- ✦Earrings (for hygiene reasons, unless defective)
How to Return
Log into your account → My Orders → Select item → Request Return. We'll arrange a free pickup within 2 business days. Refund processed within 5–7 business days of receiving the item.
Refund Methods
- ✦Original payment method (credit/debit card, UPI): 5–7 business days
- ✦Store credit: instant
- ✦Bank transfer: 3–5 business days
Exchange Policy
Exchanges are free of charge. Choose a different size, metal variant, or product of equal or higher value (pay the difference).
Questions? Email us at hello@amioradiamonds.com or call +91 98765-43210