Return & Refund Policy

100-Day Return Window

You may return any non-customised item within 100 days of delivery for a full refund or exchange — no questions asked.

Eligible Items

• ✦Unworn items in original condition with all tags attached
• ✦Items accompanied by the original certificate and box
• ✦Standard catalogue products (not custom or bespoke orders)
• ✦Items purchased online or at an AMIORA store

Non-Returnable Items

• ✦Custom/bespoke designed pieces
• ✦Engraved items
• ✦Items damaged due to misuse or accidents
• ✦Earrings (for hygiene reasons, unless defective)

How to Return

Log into your account → My Orders → Select item → Request Return. We'll arrange a free pickup within 2 business days. Refund processed within 5–7 business days of receiving the item.

Refund Methods

• ✦Original payment method (credit/debit card, UPI): 5–7 business days
• ✦Store credit: instant
• ✦Bank transfer: 3–5 business days

Exchange Policy

Exchanges are free of charge. Choose a different size, metal variant, or product of equal or higher value (pay the difference).